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Why I heart Facebook

Why I heart Facebook

I’m growing a little tired of writing educational ‘How to’ blogs and showy-offy client case studies, so here’s a personal blog. If you don’t like this kind of thing, then get out now. Also be warned: there’s plenty more where this came from. Poor old Facebook. It gets a hard time, right? If it’s not […]

How to deal with negative Google Places feedback

How to deal with negative Google Places feedback

In this article I’m focusing on Google reviews, but the advice given here can help with negative feedback on all types of social and digital media – basically, anywhere where customers can review your products and services. If you put it out there… As companies move into the online space they become increasingly open to […]

Digital Detox Fail!

Digital Detox Fail!

Why I sucked at going offline So, last week I attempted to detach from digital media. And guess what? I failed. Miserably. This was mainly due to work, which, although supposed to finish on Friday, lingered on throughout the week. I found it hard to say no to clients who needed me, so I didn’t. […]

Why I’m starting a Digital Detox

Why I’m starting a Digital Detox

I’m a digital junkie. A serious addict. If I’m not ‘facebooking*’, I’m ‘tweeting*’. I Google myself almost daily. I join at least three new social network or directories a week. You know all those links that people post? I read them. All of them. And then I comment. And then I comment on others’ comments. […]

Web design lessons from a trip to IKEA

Web design lessons from a trip to IKEA

It was during a five-hour sojourn at IKEA, in Homebush Bay in Sydney, that it struck me. A trip to this infamous Swedish emporium has much to teach us about website development. Here are a few analogous thoughts I had about design, information architecture and usability and how they relate (loosely) to IKEA. Web design lessons […]

Google Instant will KILL SEO

Google Instant will KILL SEO

2016: This is an old post. Enjoy it, but be aware that it is old.  See what I did there? I wrote a deliberately provocative title for my blog post.  The fact that it’s not true is beside the point; this cheeky little click bait title it might just generate a little buzz and get me […]

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