How to kill your competitors… with kindness

Everyone frets about the competition. Whether you’re an old established firm terrified about young upstarts or a brand-new small business trying to break into a competitive field, it’s hard not to be fearful.

After all, there is only so much business pie to go around, right? Your slice is barely big enough, so how will you cope if your competitors start taking a bite?

Well, I’ve got a radical suggestion for how you can overcome your fear of your competitors and it’s simple: Embrace them.

iStock 000001221576XSmall How to kill your competitors... with kindnessMy copywriting competitors

When I gave up my real job (running digital departments for ad agencies) and became a full-time copywriter, I often wondered if the competition would be too much. Just type ‘Copywriter Sydney’ or ‘SEO copywriter Sydney’ into Google and you’ll see that there are simply zillions of copywriting businesses out there. How on earth would I make my mark? Would I ever get enough work?

Well here’s what I did, in five simple steps:

Step 1: Ignore the competition

It’s important not to get overwhelmed by who else is out there. Think about your own business, your goals and be true to your vision. If you’re good at what you do and you work bloody hard, you’ll be right (as the Aussies say). Or as they whispered in that Kevin Costner film, ‘Field of Dreams’: “If you build it, (they) will come”

Step 2: Copy the competition

Okay, so this sounds like I’m negating point one and I kind of am but bear with me.  When you’ve established your own business idea and have a clear vision of how you’re going to present yourself, then you can check out what your competitors are up to. Is there anything you can ‘borrow’? Do you need to tweak your model/idea a little? Obviously copying is bad, but being ‘inspired’ by someone else is fine. Remember: Be yourself. Everyone else is taken.

Step 3: Befriend the competition

I’d argue my three biggest competitors (in terms of Search position) are also my three biggest virtual business chums. I’m regularly in touch with: @copywritemattrs (a talented flame-haired copywriter in Melbourne), @divinewrite (the copywriting Don Corleone of Australia) and @thatcontentguy (a charming successful Sydney writer). We share each other’s blog posts, we retweet, we ask for help and advice. We’re not precious and it works. And it’s not just these three; there are hoards of us copywriters out there in the Twittersphere refusing to be precious. It might sound hard to believe but we’re one big happy community of copywriters. Group hug!

Step 4: Recommend your competition

Hopefully there will come a time when you have to turn down a job/project because you’re too busy (yay). Instead of just saying ‘no’, it’s a good idea to provide the potential customer with recommendations.
Simply find a few competitors whose work you admire and then pass on their details. You could even speak to them and ask them to reciprocate. Your customers will be grateful for some guidance, your competitors will be grateful for the work. Win, win!

Step 5: Help the competition

I get several emails a week from up-and-coming copywriters who want advice. Do I quake in my boots about these Gen Y upstarts coming to snaffle my customers? No, I do not. I believe there’s enough work for everyone. So I always try to share the love and help them where I can.
From a business point of view, everyone you help could potentially recommend you later down the track. From a karmic point of view, you’ll be positively glowing.

Now this might sound all a little too lovey-dovey for you; not the stuff of hard-nosed businessmen and, yes, Gordon Gecko would NOT approve. So if you don’t feel this is your style then no worries, but I can honestly say it worked for me.

In conclusion

A combination of hard work, true genius (!) and sharing the love with my competitors has been hugely beneficial to my business. I’ve risen to a fairly high spot on Google for a highly competitive keyword phrase and, with almost 95% of the work I take on coming via recommendation, I feel that the good vibes I’m sending out are coming back. Tenfold.

So instead of fearing your competitors, befriend them. You’ll be glad you did.

Do you have a story of competitor love you can share? Please comment below:

Want to have a chat?

If you need a copywriter, seo consultant or information architect, then please call me in Sydney Australia on +61 (0) 418 166 45 or contact me.

 

About

Hello! I'm an award-winning SEO and advertising copywriter with over 18 years' experience. I'm also a well-respected SEO consultant, information architect, strategist, hula hooper and CremeEgg-lover based in Sydney, Australia.
Kate Toon

  • http://twitter.com/contentwriteroz Micky Stuivenberg

    I totally agree with you Kate. In fact, just yesterday I included you in a short list of recommended web copywriters in Sydney for a prospect that I couldn’t help due to a full workload. There definitely is enough work for everyone and I really enjoy the friendly copywriter community we’ve got going on, particularly on Twitter.

    • http://www.katetooncopywriter.com.au/ Kate Toon

      Hey Micky… ah well you are my number 4 top competitor!! And yes I’ve recommended you back several times. I find our Twitter chat so help, as I do your blog posts, especially working here on my lonesome. Here’s to team work!

  • http://www.bridiestypingservices.com/ Bridie Jenner

    Fantastic post, Kate! I found myself nodding in agreement through the whole thing.

    Like you, I work in a very competitive marketplace and I’m in regular contact with several of my competitors (both here in Australia, as well as the UK and US). It’s great to have someone to turn to when you have an issue (finding great freelancers is a constant topic of conversation!) and to share information with (people who never pay, for instance).

    I often sit back and think about how lucky I am to work in an industry that’s so supportive of one another.

  • http://www.katetooncopywriter.com.au/ Kate Toon

    Yep, yours is probably even more competitive! I wonder though if all industries could be this supportive if only they weren’t so precious? Perhaps it’s because for a lot of us we’re a) working alone b) we made the choice to do this job for life style reasons. Therefore we’re more willing to reach out and less stressed about competing? I don’t know, but I love it!

    • http://www.bridiestypingservices.com/ Bridie Jenner

      Could be Kate, and I love it too!

  • http://www.copywritematters.com.au/ Belinda Weaver

    Hey Kate. I am honoured to be included in your post! Naturally, I agree with every single point you made.

    When I first started Copywrite Matters I worried about having to fight to the death for every single client. After only a short period of time I realised that there was more than enough work for copywriters who offer great service and value for money.

    I also love the fact that many of the copywriters I know have their own particular forte. When a client asks for copywriting that I know isn’t my particular speciality, I love able to refer them onto a copywriter who I know is going to nail it. I feel like I can legitimately bask in the glow of their awesomeness, simply because I know them.

    Great post. I love your work girl!

    • http://www.katetooncopywriter.com.au/ Kate Toon

      Glad you agree, you’ve been a big help/inspiration to me so you deserve the mention. hmm now I’m wondering what my forte is thought. Hula Hooping?

  • http://twitter.com/divinewrite Glenn Murray

    I want you to arrange a meeting with the heads of the Five Families. This war stops now. ;-)

    • http://www.katetooncopywriter.com.au/ Kate Toon

      Ha, I thought you’d like that. I might leave a horses head in your bed!

  • http://www.wordmistress.com.au/ the wordmistress

    Kate, I always love connecting with you on Twitter, and I’m up for that group hug too! :) Your post reminded me that I had to mention Belinda to an almost-client of mine because I think she’d be better suited to the job than I am. Just sent the email off and waiting to hear back.

    Belinda is someone I look to for advice and to ‘chew the fat’ from time to time and I’d like to publicly thank her here for her friendly support. Holding one’s cards to close to one’s chest really does no one any favours. As you say, Kate, there is plenty of work to go around and we’re not all 100% suited to every job that comes our way.

    Really enjoyed your post. Now for that group hug …… ((((()))))

    • http://www.katetooncopywriter.com.au/ Kate Toon

      Yay. Well feel free to chew my fat any time. I’m always up for collaboration and have plenty of questions to ask others as well. Be nice to have another ear to bend. Group hug and happy weekend.

      • http://www.wordmistress.com.au/ the wordmistress

        And to you! :)

  • Honor

    Very true about helping young copywriters. I wrote to the director of a copywriting agency (at age 22) and waited and waited, until finally I received a great long email full of encouraging feedback about my writing samples, brilliant tips and hope for the future. A couple of months later I was even given a trial, and then a real project for which I was paid properly. It’s not going to turn into a regular job but it rewarded me for aiming high, and really helped motivate me for the future.

    • http://www.katetooncopywriter.com.au/ Kate Toon

      ah that’s ace. A copywriter from the Uk did the same for me. I ended up giving her a job to do as well. She is now set up on her own as a copywriter. I always reply to questions, often sadly the asker never says thank you. But hey it makes me feel good inside.
      Are you writing now professionally?

  • http://twitter.com/thatcontentguy Charles Cuninghame

    Hey Kate

    Thanks for the hat tip.

    I strongly believe in collaboration rather than competition. There’s more than enough work to go around.

    • http://www.katetooncopywriter.com.au/ Kate Toon

      Yep Charles and thank you for all your help and advice. It’s appreciated.

  • http://www.katetoon.com/ Kate Toon

    Another great article in the same arena of love from Mr P Hassing. A fellow writer and all round guru of niceness:
    http://myob.com.au/blog/the-pie-is-infinite/

  • http://copybreak.com.au Anna Butler

    Great post, Kate. I too am in awe of how supportive and collaborative the copywriting community is here in Australia. It’s been the embodiment of how I’ve done business all my life – share the love and reap the benefits.

    One of the biggest advantages I see from treating each other as a community, rather than outright competition, is that by sharing knowledge and referring to the best in the field, we’re actually raising the bar for the industry. Not just for ourselves, but for our clients too.

    It’s been such a pleasure getting to know all of you over the past few years and knowing that if I’m booked solid, or am not entirely comfortable with a particular copywriting specialty, I can very comfortably refer to someone I know who can deliver the goods.

    So thank you all for not being precious!

    • http://www.katetooncopywriter.com.au/ Kate Toon

      Thanks for commenting Anna. Yes I like the idea re raising the bar and that we are actually improving our client service. Hurrah for not being precious!

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